Privacy Policy Statement

We value your privacy and apply South African POPIA and international best practices to protect your data on this website. This policy explains how we collect, use, and store your personal data responsibly.

Information We Collect

The following outlines the personal and technical information we may collect when you use our site or services.

• Contact details such as name, email address, postal address, or phone number submitted through forms.
• Technical information including browser type, device, IP address, and interaction data, captured automatically.
• Service usage data such as inquiry types, communication records, and chosen service preferences.
• Cookies and analytics data that help us improve site experience (see our cookie policy for details).

How We Use Your Information

We use your data solely to provide, improve, and personalise our services and to respond to your requests.

• To respond to inquiries and deliver requested services or consultations.
• For customer support, follow-up, and account administration.
• To improve site usability, analyse usage trends, and develop new features.
• To comply with applicable South African laws and website security standards.

Legal Basis for Processing

Personal data is processed for legitimate business interests and user-requested services.

We process your data based on your consent, contract to provide services, and our legal duty to meet South African privacy regulations.

How We Share Information

We do not sell your personal data. Information is shared only for fulfilling services or as required by law.

• With service providers that process data under strict confidentiality for site hosting, analytics, or communications.
• If required by law, court order, or regulatory request, we may transfer data accordingly.
• Internally for staff responsible for your inquiry or project, under restricted access control.

Data Security

We protect your data with technical security, encryption where appropriate, and regular policy updates. All staff are trained in privacy responsibilities, and physical and digital safeguards are maintained to prevent breaches, loss, or misuse.

Your Rights

You are entitled to access, rectify, or request deletion of your personal data at any time.

• Request a copy of any personal data we hold.
• Ask for corrections to incomplete or inaccurate data.
• Request deletion of your data or restrict its use where justified.
• Withdraw consent for use at any time, as allowed by law.

Use of Cookies

We use essential and analytics cookies for website functionality and user experience improvement. You can review your settings anytime in our Cookie Policy.

View Cookie Policy View Cookie Policy

How to Contact Us

To exercise your rights or for privacy questions, contact our team directly via the methods below.

Policy Changes or Updates

Updates to this policy will be posted on our website. We encourage you to check for revisions regularly.